Shipping and Delivery

Here’s another variation:

What locations do you ship to?

Our company takes immense pride in our global reach, allowing us to serve customers worldwide with our exceptional products and services. We understand the importance of accessibility and convenience, which is why we offer free shipping to virtually every country across the globe. No matter where you are located, we strive to bring our offerings directly to your doorstep.

How long does an order take to arrive once shipped?

The transit time for your order will depend on your geographic location. To provide you with a general guideline, we have compiled the following estimated shipping durations:

United States1-3 Weeks
Canada, Europe2-4 Weeks
Australia, New Zealand2-4 Weeks
Other2-5 Weeks

*This doesn’t include our 6-8 days processing time.

Will I receive a tracking number for my package?

Absolutely! As soon as your order has been processed and dispatched from our facilities, you will receive a tracking number that will enable you to monitor the progress of your shipment every step of the way. However, we kindly ask for your understanding in the event of any unforeseen delays, such as postal service disruptions or extended customs inspections, which are outside of our immediate control.

My Tracking Says “No Information Available At The Moment”.

If your tracking information displays “No Information Available At The Moment,” please don’t be alarmed. This is a common occurrence with certain shipping carriers, as it may take 2-5 business days for the tracking system to update and reflect accurate information regarding your package’s whereabouts.

What do I do if my order is lost in the mail?

At our company, we prioritize the safety and secure delivery of every order. To this end, we insure all shipments and employ robust packaging and handling procedures to minimize the risk of lost or damaged packages. However, in the rare event that your order is misplaced during transit, held up at customs, or returned to us due to unforeseen circumstances, we have measures in place to ensure your satisfaction. Since all packages are insured, we will promptly reship your order via priority shipping with comprehensive tracking, providing you with peace of mind and a hassle-free experience. For more detailed information, please refer to our refund and return policy, which outlines the procedures we follow in shipping-related situations.